Privacy Policy
The privacy of your personal information is important to us and we will ensure that it is held, used and disclosed consistent with the General Data Protection Regulation 2018 (GDPR), the Data Protection Act (DPA) and the Privacy and Electronic Communications Regulations (PECR).
The following is an outline of certain matters relating to the collection, use and disclosure of your personal information.
This privacy policy sets out how we use and protect any information that you give us when you use this website or its services.
We are committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or other means of contact, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with the changes. This policy is effective from the 1st September 2023.
What we collect
We may collect the following information:
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Name and job title
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Contact information such as phone number and email address
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Demographic information such as postcode, preferences and interests
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Other information relevant to customer surveys and/or offer
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular the following reasons:
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Internal record keeping
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We may use the information to improve our products and services
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We may periodically send promotional emails about new services and offers or other information which we think you may find interesting using the email address which you have provided
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From time to time we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Contact and Communication with Us
Users contacting us through this website do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and secured until such a time as it is no longer required or has no use.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/service information by email.
External Website Links and Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links. We cannot guarantee or verify the contents of any externally linked website. Users must be aware that they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links.
Social Media Usage
Our staff are committed to conducting themselves appropriately online. While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing, information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. Users use social media at your own discretion and accept that doing so may publish content to your social media profile feed or page.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place a range of physical, electronic and managerial procedures to safeguard and secure the information we collect online and within the company.
Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive, that track, save and store information about the user’s interaction and usage of the website. This website uses cookies to better the user’s experience whilst visiting the website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Your rights
You have the right to be informed about the collection and use of your personal data. You may withdraw your consent for us to hold your information. You may choose to restrict or control your personal information.
You may request details of the personal information which we hold about you, which we will aim to provide to you within seven working days.
If you believe that any information we hold about you is incorrect or incomplete, please email us at studio@samuelnorth.com,